SiteDrop Help
Troubleshooting & FAQ

Frequently asked questions

Quick answers to the questions we hear most — ownership, multiple pages, exporting, cancelling, and more.

Quick answers to the questions we hear most often.

Do I own my site and content?

Yes. Your words, images, and content are yours. If you connect your own custom domain, that domain stays yours too — see connecting a domain you own.

Can my site have more than one page?

Yes — sites can have multiple linked pages. A single, well-organised page works well for many small businesses, but you're not limited to one.

Can I download or export my site as a ZIP?

No — there isn't a download-your-site-as-a-ZIP export. SiteDrop hosts and serves your site for you; you manage and publish it here rather than exporting the files. If you already have your own HTML, you can upload it to SiteDrop instead.

Do I need to know how to code?

No. You can build, edit, and publish everything without touching code — either with AI or the visual editor. See the two editors.

What happens to my site if I cancel?

Your access continues until the end of the period you've paid for, then your account moves to the free plan and paid features (like a custom domain) stop applying. Full details: cancelling or reactivating.

Is there a free plan?

Yes — you can build one AI site for free to try it out, though free previews are temporary. See Plans and what's included and why previews expire.

NoteDidn't find your answer here? Have a look around the Help Center, or ask us directly.

Still have a question? Contact support— we're happy to help.

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Last updated 28 Jul 2026