SiteDrop Help
Troubleshooting & FAQ

My site won't publish or is stuck generating

If publishing or generating seems stuck, here are the quick things to check to get moving again.

If your site seems stuck while generating or publishing, it's usually a quick fix. Work through these in order.

Things to check

  1. Wait a moment.Generating a site takes a little time — give it up to a minute before assuming it's stuck.
  2. Refresh the page.The build often finished; the screen just didn't update. Reload and check your dashboard.
  3. Don't start it again repeatedly. Pressing generate or publish many times can create duplicates. Wait, then refresh.
  4. Check your connection. A dropped Wi-Fi signal mid-build is a common cause.
  5. Try again once. If it clearly failed, start it a single time more.

NoteIf you built with AI on the free plan and hit a limit, remember free accounts include one AI-built site — see the trial to build more.

Still stuck after that? Contact supportwith your site name and what you were doing, and we'll take a look.

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Last updated 28 Jul 2026