SiteDrop Help
Troubleshooting & FAQ

How to get help

The ways to reach us — the support form, feature requests, and asking our help assistant.

Can't find what you need in the guides? Here are all the ways to reach us — pick whichever suits you.

The quickest answer is often already written. Try the search box at the top of the Help Center — it looks across every guide.

Ask our help assistant

On the Help Center you can use Ask AIto ask a question in your own words and get an answer drawn from these guides. If it can't help, it points you to support.

Contact support

For anything specific to your account or site, send us a message through the support form. Include your site name and what you were trying to do, and we'll get back to you — usually within 24 hours.

Suggest a feature

Got an idea for SiteDrop? You can send a feature request from the same support page. We read every one.

TipThe more detail you give us — your site name, the exact step, and what you expected — the faster we can help.

Prefer to just get in touch now? Contact support.

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Last updated 28 Jul 2026