Worried you're missing enquiries? Good news first: every submission is saved in your dashboard Inbox, so even if an email doesn't arrive, the message isn't lost. Here's how to fix the emails.
Checklist
- Check your Inbox.Open your dashboard Inbox — are the enquiries there? If yes, it's just the email notification to sort out.
- Check your spam folder.The notification email can land in spam, especially the first time. Mark it “not spam” so future ones arrive.
- Check the notification address. Make sure enquiries are set to email the right address — see changing where enquiries are emailed.
- Send a test. Submit your own contact form on the live site and see if it arrives.
Note — If the enquiries aren't even in your Inbox, make sure your form is on a published site and that you added a contact form section.
Still not receiving them? Contact supportand we'll help track it down.