Troubleshooting & FAQ

My site won't publish or is stuck generating

If publishing or generating seems stuck, here are the quick things to check to get moving again.

I can't see my changes on the live site

Made edits but the live site looks the same? It's almost always a republish or a cached page. Here's how to fix it.

My photos won't upload or disappeared

Trouble with images not uploading or showing? Here's what causes it and how to fix it.

I connected my domain but the site won't load

A newly connected domain can take time to work. Here's how to tell if it's just settling in, or something to fix.

My contact form isn't emailing me

Form submissions not reaching your inbox? Check your notification email and spam folder first — here's the full checklist.

Frequently asked questions

Quick answers to the questions we hear most — ownership, multiple pages, exporting, cancelling, and more.

How to get help

The ways to reach us — the support form, feature requests, and asking our help assistant.