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Forms, Contact & Leads

Where your enquiries go: the Inbox

Every form submission lands in your dashboard Inbox and can email you too. Here's how to read them and handle spam.

What this guide covers

Every message from your contact forms is collected in one place so you never lose a lead.

Your Inbox

Open Inbox in your dashboard to read every enquiry, with the details the visitor entered. Enquiries from all your forms and reservation bars arrive here.

Email notifications

You can also be emailed the moment an enquiry arrives, so you can reply fast. Choose which address gets notified in notification email.

Spam

Automated junk is filtered so it doesn't clutter your real enquiries. If a genuine message is ever missed, check your inbox's spam view.

Note — If enquiries aren't reaching your email, it's usually the notification address or a spam folder — see My contact form isn't emailing me.

Submission limits

Plans include a monthly allowance of form submissions. Higher plans allow more — see Plans and what's included for the numbers.

Related guides

Adding a contact form to your site

Let visitors message you straight from your site. Add a working contact form and the enquiries land in your inbox.

Changing where enquiries are emailed

Set which email address gets notified when someone fills in your contact form.

Adding your own fields to a contact form

Ask for exactly what you need — add up to eight of your own fields to a contact form, like a date, a budget, or a job type.

Adding a WhatsApp contact button

Add a button that opens a WhatsApp chat with you, so visitors can message you on their phone in one tap.

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Last updated 28 Jul 2026