Built-in Inbox: How to Deliver Form Submissions to Clients Hassle-Free

You have designed a beautiful website for your client. You have uploaded it, connected a domain, and everything looks perfect. Then the client asks: "How do I receive messages from the contact form?"

This is the question that trips up so many web designers. Setting up email for a client means configuring SMTP, buying email hosting, or integrating a third-party form service — all of which add complexity, cost, and ongoing maintenance to what should be a simple project.

With SiteDrop's built-in inbox, this problem disappears entirely.

The Old Way: A Mess of Moving Parts

When a web designer hands over a static site to a client, making the contact form work typically requires one of these approaches:

• Setting up a mail server: Requires a hosting plan with email support, MX records, SPF/DKIM configuration, and ongoing maintenance.
• Using a third-party form service:Services like Formspree or Basin work, but they add another monthly subscription for the client, and submissions go to the client's personal email which can end up in spam.
• Writing custom backend code: PHP scripts or Node.js endpoints require a server, which defeats the purpose of a simple static site.

None of these are ideal. They all add friction to what should be the simplest part of the project.

The SiteDrop Way: Built-In Inbox for Every Site

When you host a client's website on SiteDrop and enable forms, every form submission goes directly into a dedicated inbox inside the SiteDrop dashboard. Here is why this is a game changer for web designers:

1. Zero Configuration

You do not need to set up any email hosting, SMTP relays, or third-party integrations. Just enable forms on the site and it works. The client logs into their SiteDrop dashboard and sees their messages.

2. No Spam Folder Worries

One of the biggest issues with email-based contact forms is that submissions frequently end up in spam. With SiteDrop's inbox, every message lands in a clean, dedicated interface — no spam filters to fight.

3. Professional Client Handover

When you hand the project over, your client gets everything in one place: their live website, their custom domain, and their message inbox. There is no need to explain how to log into a separate email provider or check a third-party form dashboard.

4. No Extra Cost for the Client

Your client does not need to pay for Google Workspace or any other email hosting service just to receive contact form messages. The inbox is included with their SiteDrop plan.

Step-by-Step: How to Set It Up for a Client

1. Design the website with a standard HTML contact form (Name, Email, Message fields with a submit button).
2. Upload the site to SiteDrop by dragging and dropping the HTML file or ZIP folder.
3. Enable Forms in the site settings on the SiteDrop dashboard.
4. Connect a custom domain if the client wants one (one-click setup inside SiteDrop).
5. Hand over the SiteDrop login to the client. They can now view all incoming messages in their inbox.

The entire process takes minutes, not hours. And there is nothing for the client to maintain.